Satisfaction Policy
“Customer Satisfaction” is the cornerstone of In-Home Medical Solutions customer satisfaction philosophy. We aim to establish lasting connections with our customers by modifying our operations frequently in response to their needs and expectations.
To maintain customer satisfaction, it is assessed to see if the customer’s needs are being met. Additionally, it is looked at to see if the customer’s expectations are changing, which needs to be communicated to the staff. Product improvement work is done, and even the slightest degree of dissatisfaction with the product is considered.
Every piece of customer feedback is valued as a gift. To translate these feedbacks into “customer happiness,” we employ all of our resources coming from our years of expertise and client-oriented service.
In-Home Medical Solutions takes a customer-oriented approach in which customers can easily report their demands and dissatisfactions, which are dealt with objectively, fairly, carefully, and confidentially, managed in a way that does not violate the law or our company policy, necessary reforms and checks are carried out on a regular basis to avoid the occurrence of the same dissatisfaction, transparency is predicated on in customer relations, and all customer dissatisfactions are resolved.
If you were not satisfied with our product or service, send us an email to hello@ inhomehealthsolutions.com. Our customer support team will fully assist you on your issue.